Support Topics
FAQ
No, at this time ca.shop.ecco.com only ships within Canada. ECCO can only accept orders paid with credit cards drawn on Canadian banks.
If you have questions, need help with an order you've received, or if you need to return an item please see the information on your packing slip. You can email us at eccocanada@ecco.com.
Our Customer Service Team is available to help you shop. Have a question about size, fit, style, colour, anything at all - we are happy to help! Email us at eccocanada@ecco.com. Our hours are 11am - 5:00pm EST Monday - Friday. We always welcome feedback or suggestions too.
Unfortunately no, ca.shop.ecco.com does not accept prepaid credit cards on our website due to our selected fraud filters.