Free Standard Shipping on orders above $150

Skip to Main Page Content

Customer Service

Customer ServicePaymentOrderingShippingReturns and WarrantiesLegal

Payment

Valid Payment Methods

We accept the following methods of payment:

    • Visa

    • Mastercard

    • American Express

    • Discover

    • Diner's Club

    • Paypal

    • ECCO Gift Cards

    • Klarna

When placing an order on ca.ecco.com, your payment will be processed when your order is shipped. Your transaction is always secure. Our Customer Service team is here to assist you with any questions to make your shopping experience exceptional.

Please note: we're temporarily not accepting gift card redemptions online at this time, we apologize for the inconvenience. Gift cards can still be redeemed in our store locations.

Klarna

We’ve partnered with Klarna to give you a better shopping experience.

Shop now, pay with Klarna.

Payment

Service Need help? Reach out to us via our