For standard delivery orders, your card will be charged when your order ships. For Click & Collect orders, your card will be authorized at the time of purchase and charged when you pick up your order.

We accept Apple Pay, Google Pay, Klarna, PayPal, and all major credit and debit cards including Visa, Mastercard, American Express, and Discover.

Please note: Gift card redemptions are not currently available online. We apologize for the inconvenience. Gift cards can still be redeemed at our store locations.

At this time, gift cards cannot be used as a payment method on ca.ecco.com. However, they are accepted at any company-owned ECCO Retail Store or ECCO Outlet. Click here to check our Store Locator.

Only one payment method can be applied per order.

Yes, as long as your prepaid card is registered with a name and billing address. Anonymous or unregistered prepaid cards such as store-bought gift cards will be declined at checkout.

We can only accept credit cards issued by Canadian banks for orders placed from within Canada.

Klarna is a buy now, pay later service that lets you split your purchase into manageable payments. Simply select Klarna as your payment method at checkout to see available payment plans. For full details on terms and conditions, visit klarna.com/ca/help.

Yes — as required by law, applicable taxes are added to all orders. The amount is based on your shipping or pickup destination and the applicable provincial and federal tax rates. Please note that if your order ships directly from an ECCO store rather than our distribution center, your tax amount may be recalculated to reflect the updated shipping origin.

Yes — your payment information is always protected. We use industry-standard encryption and security measures to ensure your personal and payment details are safe every time you shop with us.