Step into style with Lydia Ko. Discover the collection today.
Register Now & Unlock Free Shipping Every Order
Fall essentials in comfort and style. Made for every step. Shop the collection!
You Asked, We Delivered: Free Returns Are Back! Click here to learn more.
Step into style with Lydia Ko. Discover the collection today.
Please contact our Customer Service Team at eccocanada@ecco.com if you have any concerns with your order. Customer Service hours of operation are 9AM - 5:30PM EST M-Th, 9AM - 3PM Friday. We will make every effort to provide the best shopping experience possible.
Track My Order
Click Here to submit your order number and email address to check your order status.
Buy Online, Pick Up In Store
Click here to explore how to buy online and pick up in store.
Related FAQs
If you have questions, need help with an order you've received, or if you need to return an item please see the information on your packing slip. You can email us at eccocanada@ecco.com.
Please contact ECCO Customer Service should you need to cancel your order via email at eccocanada@ecco.com.
Please click here to track your order.
To pick up your order, present your email notification that your order is ready for pick up and a government-issued photo ID.
Service Need help? Reach out to us via our